Shipping an Item to CAE Sound
Units that a Client or Dealer Ships in for Repair are all subject to Handling Fees.
Our minimum Handling Charge is $35.00
These Handling Fees apply to both in and out of Warranty Repairs.
It is recommended that Original Factory Packaging is the best packaging for shipping any unit to us for
repair. If you use Original Factory Packaging in good condition, then our Handling Charge can be waived.
If Non-Factory Original Packaging is used, then our Minimum Handling Fee will be charged. There are NO
The Minimum Handling Charge can be greater depending on the Quality of the Packaging used to ship
the item to us and the Weight of the Item. This Charge is to cover the time it takes to deal with the un-packing and Packing of any unit shipped in for repair, and managing the Packaging materials.
Additional charges may apply to Large or Heavy items weighing over 40Lbs
Sending an Item from CAE Sound
Our Minimum Packaging Charge is $25.00.
Some small Items weighing Less than 3 Pounds,
like Pedals and accessories, may be Exempt from the
Additional Fees for Large and or Heavy Items:
Depending on the weight or size, additional charges may apply,
full size organs, pianos, Leslie, ect.
Fees will be charged for the time it takes to properly manage at a rate
of $35.00 Per Hour billed in ¼ Hour increments.