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To look up the current status of an item in for repair, enter a work order number or select it from the list.
Key to status labels shown in the fields above:
  • IN: Job logged in, but item not yet examined.
  • PROGRESS: Job started, but is not done.
  • PARTS: Waiting to receive parts.
  • PENDING: We need further assistance, or you need to contact us.
  • COMPLETE: Your repair is complete and ready for pick-up.
System last updated 5:01 pm Fri, Jan 16, 2026.