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Last updated January 1, 2019


At CAE Sound we are committed to protecting your privacy and using technology that gives you a powerful and secure online experience. This Statement discloses the privacy and security practices for CAE Sound's Website. It identifies what type of information is gathered and tracked, how the information is used and with whom the information is shared. This Privacy Statement applies solely to information collected by the CAE Sound websites at www.caesound.com and www.caesound.net.

Information We Collect and How We Use It

In general, you can visit CAE Sound website and access our information without telling us who you are and without revealing any information about yourself. There are times, described below, when we may need information from you.


when ordering a product you will be asked for your personal contact information and your bank card payment information. This will be recorded and stored, along with shipment information in order to respond to you about your shipment, as well as meet legal requirements.


When registering for a course or purchasing a product from CAE Sound, you may pay online with a bank card, or by mailing in a check. If you choose to pay by bank card, we will ask you to provide a credit card number and related information. As do most companies, we use an outside credit card processing company to facilitate payment. We pass your information to our processing company in an encrypted form to protect the privacy of your information. CAE Sound does not retain your credit card number (other than the last four digits) and related information in its records.

Occasionally a customer will want to provide a credit card number by telephone or fax and ask us to process a transaction on their behalf. Upon completion of such a transaction, we destroy the credit card information and do not retain it in our records.

Managing Your Personal Information

Mailing List Subscriptions

Users are invited to subscribe to CAE Sound's mailing list. You may subscribe and unsubscribe from our mailing list at will. A user name and password is not required; you may subscribe and unsubscribe by selecting appropriate links in the emails that we send you.

Data Retention and Account Termination

Account holders may close their accounts as described above. We will de-activate your account, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law.

Commercial Email Messages

CAE Sound sends commercial email messages to subscribers of our mailing list. Every such message will include a link and instructions for unsubscribing from our mailing list. We promptly comply with all unsubscribe requests.

CAE Sound makes every effort to conduct our email marketing in an ethical manner. We build our mailing list in several ways. We invite participation through our Website. We conduct careful research in order to identify people that we think will want to receive our content. We do not purchase bulk mailing lists. We do not disclose participant's information to others. We promptly honor every request to unsubscribe.

Transactional Email Messages

A transactional email is a message whose primary purpose is to communicate with you about business you are conducting with us, or may be in response to an inquiry you may have made. Transactional emails, even if they contain some amount of commercial information, are not subject to the same rules of subscription that apply to commercial emails. This means, for example, that a customer can choose to opt-out from receiving commercial messages from us without obstructing any future transactional correspondence that may arise between us in the normal course of business.


We take extensive precautions, both on and off line to protect our users' information. Recognize, however, that no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we use strong commercially acceptable means to protect your personal information, we cannot guarantee its absolute security online.

All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.


Cookies are small text files containing user IDs that are automatically placed on your computer or other device by when you visit a website. We do not use cookies.


Our website contains links to other websites. CAE Sound is not responsible for the privacy practices of other such sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

Third Parties

Your information will not be shared with other companies for solicitation purposes or used for purposes other than stated above.


You may contact us online concerning our Privacy Policy or write to us at:

CAE Sound
285 North Amphlett Blvd.
San Mateo, CA 94401

Changes to this Statement

CAE Sound may occasionally update this Privacy Statement. When we do, we will also revise the "last updated" date at the top of the page. For material changes to this Statement, CAE Sound will notify you by placing notice on our home page.